FAQ

Who Accredits Crystal Clear’s First Aid Qualifications?

As a responsible employer, you will want to be sure that the selected training provider meets the new requirements of the First Aid Regulations (often referred to as Due Diligence). We are a registered centre with Qualsafe Awards. If you undertake a regulated First Aid qualification with us, the HSE guidance is clear that any HSE Inspector will accept our courses for the purpose of compliance with the First Aid Regulations. Therefore, due diligence evidence will not be required.

Where are the courses held?

Our programmed courses are delivered from our training centre, as per the following address:-

Crystal Clear 1st Aid Training Ltd
Unit 4D, Parkway Business Centre
Parkway Rise
Sheffield
S9 4WQ

We can consider training at your site. These requests are discussed on an individual basis.

What is included in the cost of the course?

The following is included:-

  • HSE & QCF regulated certificates.
  • Course manuals.
  • Assessment fees.
  • All course material including writing materials.
  • Resuscitation aid key ring.
  • First aid badge.
  • Tea, coffee and snacks throughout the course.
  • Limited free car parking available.

How do I make a booking?

You can make a booking in the following ways:-

  • Direct using our ‘booking form’ on our web page.
  • Email info@crystalclear1staidtraining.co.uk stating the type of course required, course date required and number of places required, or telephone us on 07899033444.

Once a booking has been received you will receive a confirmation email within 2-3 working days with your official confirmation letter (which includes the invoice and directions to our Sheffield training centre). If the course you have requested is full, we will contact you to offer you the next available date.

What type of course do I need and how many First Aiders do I need in my workplace?

Having the correct First Aid provision in the workplace is not only a legal requirement, it is incredibly important for the safety of you and your employees.

Our easy to use ‘First Aid Requirements Calculator’ has 3 simple steps that should only take a few minutes to complete. This uses the latest HSE guidance to provide you with a full breakdown of how many first aiders you need and what type of training they require.

What is the cancellation policy?

Non Attendees:- Full cost of the course.

Cancellation Within 15 Working Days Of The Course:- Full cost of the course.

How do I pay for the course?

We accept the following payment methods:-

  • Bank Transfer.
  • By Cheque.
  • By PayPal
  • By Cash.

What do I bring with me to the course?

All delegates must present photographic ID at the start of the course.

The new First Aid qualifications include written assessments (multiple choice papers). Should you require any special arrangements with regards to completing the assessments due to medical issues, please contact Crystal Clear 1st Aid Training to discuss these issues before the day of the course.

As there are practical floor work requirements on all courses, please make sure you wear suitable loose fitting clothing.

The course requires 100% attendance and delegates unable to attend part or the entire course, please contact Crystal Clear 1st Aid Training to make alternative arrangements.

For the Level 3 First Aid At Work Requalification course only, each delegate must bring their latest ‘First Aid At Work’ certificate (issued by a HSE approved training provider). To qualify for this course, this certificate should not have expired by more than 28 days on the first day of this course. If this is not the case, they are not eligible for this ‘requalification’, and need to attend the initial Level 3 First Aid At Work to regain the qualification.

Lunch is not provided; therefore it is advisable to bring a packed lunch.

What are Crystal Clear’s 1st Aid Training’s full terms and conditions?

Any bookings are made under Crystal Clear’s 1st Aid Training’s full Terms and Conditions. Refer to the ‘terms and conditions’ tab on the home page for full details…